Virtual Products Policy
Game points, bonuses, internal currency, and all items and services on the website and project RedMU are marked as virtual products.
The RedMU team does not refund money for virtual products.
We encourage you to contact the RedMU Team for assistance if you have any problems obtaining or using our products.
User Agreement
By purchasing a product on the Website, the user agrees that due to the nature of the products sold, which are virtual, a refund is not possible under any circumstances.
If the User sends any payment, the user agrees that he will not dispute, request a partial or full refund.
If the user does not agree with the above, please do not submit any payment.
Need Assistance?
If you're experiencing issues with any of our products or services, please contact our support team for assistance. We're here to help resolve any problems you may encounter.
Contact our support team through the in-game support system or via our website.